This privacy policy (“privacy policy”), in addition to the terms of use and other policies, also applies to and governs your ("end user", "you" or “your”) access and/or use of services, contents, and materials (“services”) which are offered by All India Institute of Medical Sciences (AIIMS), a renowned institution in India, recognized for its excellence in healthcare, education, and research ("AIIMS", "we", "us" or "our") through its mobile applications on Apple iOS or Google Android ("application").
We value your (the "end user", "you" or “your”) privacy and have posted/uploaded this privacy policy to explain what information we collect from you, how we use it, and your rights in connection with that information. By using the application, you are accepting and consenting to the practices described in this privacy policy. If you have questions about this privacy policy or your personal information, you may contact us at ibdnutricare@gmail.com.
In order for you to use the services of the application, we need certain personal information from you. Depending on the service or feature you are trying to use, we may ask you for some or all of the following personal information: name, age, gender, health information, phone number, and city.
Like most mobile applications, we collect a limited amount of information automatically when you use the application. This “app log” information includes device type, operating system, platform type, and date/time stamp.
When you register to use the application and/or when you request any service via the application, you will be asked to provide personal information/data to access and use the application. Accessing and usage of the application would mean that you have given your consent to allow us to collect, use, and disclose information as stated in this privacy policy and/or terms of use.
You may use the application without providing any information to us except that collected automatically. However, if you do not provide personal information or permit the use of cookies, you may be unable to use certain features and services of the application. You shall, at any time while availing the services or otherwise, have an option to withdraw your consent and request for deletion of the information by sending us an email, and upon such withdrawal, we shall have the option not to provide goods or services for which the said information was sought.
We use your personal information solely for the purposes of improving health metrics and matching diagnoses from real statistics. This includes analyzing the data provided to us to enhance the accuracy and reliability of health diagnoses and treatments. We do not use your information for any marketing or promotional purposes.
By using or continuing to access and/or use the application, you agree and consent to our use of your information (including sensitive personal information) in accordance with this privacy policy, as may be amended from time to time by us at our discretion.
We may transfer your sensitive personal data or information, including any information, to any other body corporate or a person in India, or located in any other country, that ensures the same level of data protection that is adhered to by us as provided for under this privacy policy. The transfer may be allowed only if it is necessary for the performance of services.
You may review the personal information/data that you have provided and it shall be your responsibility to ensure that any personal information or sensitive personal data or information is accurate and if upon your review the same is found to be inaccurate or deficient then you shall immediately correct or amend it. Please note that we shall not be responsible for the authenticity of the personal information or sensitive personal data or information supplied by you.
We keep personal information until you tell us via an email not to keep such personal information.
We use reasonable security practices and procedures to protect the information as per the industry standard.
If you have any concerns about privacy or grievances at Crohn's Aid, please contact us with a thorough description and we will try to resolve the issue for you. For this purpose, we have designated a grievance officer and his name and contact details are mentioned below. The grievance officer shall redress your grievances as soon as possible when it receives the grievance.
You can contact us any time by email: ibdnutricare@gmail.com.